crystal beasley
gleam in her eye with whiteboard marker in hand

design
Designing for COPPA

Designing for COPPA

If you’ve never heard of COPPA, consider yourself lucky… and now, warned. Chances are, if you’re finding this article via a search engine, you’re already in the thick of it. For that, I offer my consolations and a few lessons learned.
UX of a Wine Glass

UX of a Wine Glass

There’s a study that shows that people report that wine tastes better out of fancy crystal wine glass. Poor winemakers toil away in the mud, consulting the phases of the moon, to bottle a more excellent vintage than the last. Who knew all they need do is order up a box of Riedel stems.
People DO Care About Little "p" Privacy

People DO Care About Little “p” Privacy

There’s a common perception that people don’t care about privacy. This is sort of right. Our research shows that most users are unaware of how extensively they’re being tracked by advertisers across the websites they visit. Even those that do know are unsure of what to do about it. They know there’s a horrible legalese...

How to Interview a Developer

I’m in the fortunate position of interviewing developers for the Identity team at Mozilla. I’m not sure how common it is for a designer to interview a developer, but that’s how we do. I queried Twitter “Designers: When interviewing a developer for your team, what are your best questions for finding out if you’ll work...
Code Talks and Designers Don't Speak the Language

Code Talks and Designers Don’t Speak the Language

In an exasperated voice “Why is it so hard to get designers in open source.” I hear this all the time. Well firstly, it depends on what sorts of skills you’re talking about. Just like in code, there are small tactical problems that are good first bugs. Even the simplest issue requires a knowledge of...
Simple: Getting users to pick strong, memorable passwords

Simple: Getting users to pick strong, memorable passwords

Simple (a.k.a. Bank Simple) is doing a hell of a job with their password strength indicator. Here’s a sneak peak into their interface. Thanks to Ryan Snyder for getting me a super early invite.
Chief eXperience Officer at Mozilla in 2012

Chief eXperience Officer at Mozilla in 2012

  Yes, this is a post about Mozilla, but you can generalize to any open-source software project. At every conference I hear the same refrain, “Why is design so hard in open source?” It’s so hard because *drumroll please* it’s not made a priority. None of the top decision-makers are designers. Period. The End. You...