crystal beasley
gleam in her eye with whiteboard marker in hand

My 1/3-Life Crisis

My 1/3-Life Crisis

Today is my one-third life birthday. I’m 33 and 1/3 years old. I have a lot of great stories from this first chunk. So what’s next? Have you seen the documentary where Picasso paints from the other side of a glass? It’s a national treasure of Spain and for good...
Designing for COPPA

Designing for COPPA

If you’ve never heard of COPPA, consider yourself lucky… and now, warned. Chances are, if you’re finding this article via a search engine, you’re already in the thick of it. For that, I offer my consolations and a few lessons learned.
People DO Care About Little "p" Privacy

People DO Care About Little “p” Privacy

There’s a common perception that people don’t care about privacy. This is sort of right. Our research shows that most users are unaware of how extensively they’re being tracked by advertisers across the websites they visit. Even those that do know are unsure of what to do about it. They...
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Simple: Getting users to pick strong, memorable passwords

Simple: Getting users to pick strong, memorable passwords

Simple (a.k.a. Bank Simple) is doing a hell of a job with their password strength indicator. Here’s a sneak peak into their interface. Thanks to Ryan Snyder for getting me a super early invite.
Chief eXperience Officer at Mozilla in 2012

Chief eXperience Officer at Mozilla in 2012

  Yes, this is a post about Mozilla, but you can generalize to any open-source software project. At every conference I hear the same refrain, “Why is design so hard in open source?” It’s so hard because *drumroll please* it’s not made a priority. None of the top decision-makers are designers. Period. The End. You...
Spaces shape creativity: Ziba project rooms

Spaces shape creativity: Ziba project rooms

I visited Ziba on a sunny, crisp fall day. (Yes, we do have them at least once a decade here in Portland.) One of their talented creative directors, Kai Halsinger, was generous enough to show me around the studio and talk about what makes it all work. Specifically on my mind was how their physical...
My Android tablet is Kenneth Parcell

My Android tablet is Kenneth Parcell

You know Kenneth. From 30 Rock. The one who’s well-meaning, goofy, clumsy, sweet and… charming? Or something not quite like that. His earnestness makes you want it all to work out for him, but you know it won’t. My Android tablet, the Samsung Galaxy Tab, is Kenneth. Its helpfulness is enraging. There’s a bright little...
UX of a Protest: Occupy Portland

UX of a Protest: Occupy Portland

There aren’t many things more viscerally experienced than a protest. It’s got all the right components: big crowds, a common purpose you’re passionate about, defiance of authority and the accompanying tinge of danger. For me, that danger was foremost in my mind. A funny but serious post went up on the weekly rag, The Portland...
Ethnio + Usertesting.com for real-time unmoderated usability testing goodness

Ethnio + Usertesting.com for real-time unmoderated usability testing goodness

I was intrigued to use Ethnio to grab live recruits in real time. Usertesting.com has been proved itself to be a fast, cheap way to get videos of people using your site. Put them together? Magic! Like a well-executed magic trick, this combo requires finesse to make it appear effortless. My goal was to grab...
Web typography: hyphenation & justification

Web typography: hyphenation & justification

Post in collaboration with Bram Pitoyo, Digital Design Strategist & Typographer at Wieden+Kennedy. Firefox joined Safari in supporting hyphenation. Despite CSS coming out 14 years ago in 1996, we’re just now getting some of the fine-grained controls necessary for beautiful typography. Details of the proposed spec at Mozilla Developer Network. -webkit-hyphens: auto; -moz-hyphens: auto; hyphens:...